The framework, the product and the marketing are 80% reusable in any situation
Every new industry takes 20% customization. In that 20% the data, the policies and the promise change.
80%
20%
Redacy is AI first, so agents will run most of the GTM
Through email marketing or similar channels. We're evaluating a specialist hire.
Contacts start at trade shows and trade associations, then professional bodies, funds and software vendors who already have those customers.
Outreach leads the professional to the free plugin, their way in. Companies start with FDE consulting.
The GTM strategy is iterative. A machine this adaptable lets us test many ICPs fast, like running a hundred startups in one
We position in 2 industries a month, each with a vertical solution sold on output: a promise with its own unit of result. Customers keep using the Claude or ChatGPT interface they know. What they buy is the outcome of the work done.
Each ICP is a hypothesis with its own promise, materials and revenue. The first ones are:
Workplace safety and acoustics consulting professionals (two already in the pipeline)
ESCOs (in the pipeline)
Public-contract service companies
Radiation protection experts for dental practices
We pick new ICPs on three things, in this order:
1Speed of acquisition
2Pain already paid for
3Easy to verify and repeat
We keep what brings revenue. Everything else changes target or promise and goes back into the cycle.
The customer journey
The steps every customer takes:
Discovery
Pilot
Transformation
1
1. Make the process data accessible
Done by
Professional: alone, with the Codex or Claude plugin
Company: with the FDEs
What the customer sees
Claude Code or Codex
Commercial phase
Entry point: the plugin is free, outreach leads to it
For companies, a service
What the customer thinks
Can ChatGPT really handle a job this specific?
How does my team do it today, and what does it cost?
My data is a mess. Is it too early?
Discovery
Pilot
Transformation
2
2. Write the policies and the automation target (the eval)
Done by
The customer, guided by the plugin or the FDEs
What the customer sees
Claude Code or Codex
Commercial phase
Same as step 1
What the customer thinks
What I know isn't written down. Who has time to write it?
How much work does it have to take off me to be worth it?
If I write it down, where does it end up?
Discovery
Pilot
Transformation
3
3. Move data and policies into the VM and get used to accessing it
Done by
Redacy moves in data and policies
The customer learns to log in
What the customer sees
The VM purchase and management screen, and the Claude Code or Codex desktop app connected to the VM (ssh)
Commercial phase
Setup, paid once
What the customer thinks
My data lives there now. Who can see it?
Will I be able to get in on my own?
If I stop or switch, do I start over from zero?
Discovery
Pilot
Transformation
4
4. Follow the agent as it learns, up to the eval target
Done by
The orchestrator learns
The customer corrects
In companies, the FDEs
What the customer sees
The orchestrator proposing and asking for a yes, the logs, the eval progress
Commercial phase
Pilot subscription, with support
What the customer thinks
It still gets things wrong. When will it stop?
Does correcting it cost me more than doing it myself?
I pay every month. Have I actually seen finished work?
Discovery
Pilot
Transformation
5
5. Trust the agent and extend it to other processes
Done by
The customer raises the autonomy
Each new process restarts from step 2
What the customer sees
Fewer confirmation requests, new agents on other processes
Commercial phase
Recurring subscription and expansion
For an industry, the joint venture
What the customer thinks
If I stop double-checking and it's wrong, do I pay for it?
What other work do I give it now?
Now I know how to train it. Do I still need the subscription?